Goman, Carol Kinsey.

Summary: "Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways: how they provide feedback and motivate employees, how they convey the strategy for their organization, how they interact with major clients or partners. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they...

Format: text

Publisher / Publication Date: Jossey-Bass 2011

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